Mr. Todd Hershman - President
After co-founding CIS in 1995 and being responsible for leading CIS’ sales efforts throughout the subsequent two decades, Todd Hershman has assumed the role of President in July 2016. Todd will be responsible for the strategic direction and growth of the organization, with the goal of continuing and enhancing CIS’ growth as a national player for world-class professional IT services. Todd will continue to develop the company's sales force and go-to-market strategy.
A fanatical client-first mentality is what has set Todd apart throughout his career in the technology industry. Todd and his co-founders built CIS on the principle that the best way to ensure they had ecstatic clients was to provide the best possible resources to smoothly integrate even the most complex technologies. Todd has successfully ensured that this notion was never lost, throughout the firm's growth, and directly participates in every aspect of the firm's client relationships. Todd makes it a point to interface directly with as many of CIS clients as is feasible to ensure that their expectations, and CIS' service commitments, are being met and exceeded. Todd’s leadership will ensure that the company’s tag line “It’s All About the Client” is not just a motto, but is ingrained in every aspect of every employee’s work.
Prior to co-founding CIS in 1995, Todd developed the Sales and Marketing operations for another firm, growing the organization from inception to a renowned regional integration firm.
Todd has been a keynote speaker at Novell's (Now Microfocus) annual BrainShare Conference and currently serves on Microfocuses Channel Advisory Board. Todd has a B.S. in education from Temple University, where he received a full athletic scholarship. While at Temple, Todd was a two-year starter for the Temple Owls football team.
Mr. Thomas Horne - COO and Co-Founder
The company motto, "It's All About the Client" is driven by the capability and dedication of the Service and Operations team that Tom runs. Having co-founded CIS on a shared vision of capability and customer focus, Tom's team is the sole reason that CIS has renewed 90% or greater of the firm's clients annually since our founding. From hands-on project management, to service needs analysis and support model design, to big-picture resource planning and rollout, Tom is directly involved in all aspects of CIS' service delivery.
Tom has over 25 years' experience in the technology industry and was instrumental in developing new technology channels for the company, including developing the company's Identity Management and Disaster Recovery businesses.
Tom has been a featured speaker at CA Technologies' annual CA World event and works directly with several of the firm's technology partners, at an executive level. Tom graduated from LeMoyne College with a degree in business administration.
Richard Swinyard - CFO
Adding an international flair to the organization, Richard brings more than 16 year's financial and commercial experience in technology, professional services, media, and telecommunications sectors.
Richard has served several very large enterprise organizations in media and communications at the executive level, having facilitated the successful sale of the Sanctuary Group to Universal, while serving as the Head of Worldwide Finance and COO for Sanctuary.
Richard directly oversaw the doubling in size, in less than 3 years, of a company similar to CIS while serving as the CFO, Company Secretary, and Board Director at Agilisys, an IT Professional Services and Outsourcing company in the UK.
Richard has a BSc(Hons) from the University of Warwick Business School and was a prize winning ACA with Deloitte.
Mr. Anthony Fama - Member and Director: Infrastructure Security Practice
Anthony has been breaking into highly secure networks since his early teens, fortunately he wears a "white hat"! As the head of CIS' Network Security and Data Communications team, and the company's CISO, Anthony helps clients ensure that their critical data is as secure and compliant as possible.
Anthony holds a Bachelor's degree in Electrical Engineering and Physics from Polytechnic University. He also holds an MBA in Economics and an MS in Theoretical Astrophysics. Anthony has experience in Information Technology and Data Security dating back to 1981 and has been a featured speaker at various security related events.
In addition to authoring several articles on security topics, Anthony has acted as CIO and CTO for various Information Technology Solution Providers and privately held financial institutions. Anthony is a member of Mensa and currently acts as the Director of Infrastructure Security for CIS. He has designed and implemented hundreds of data networks on multiple continents and has industry certifications from Cisco, Sun, Novell, Oracle, and has been recognized as a CISSP.
Mr. Rob Rawson - Director: Identity Management Practice
Rob has been active in the computer industry since 1978 in positions including sales engineering, product management and consulting to clients ranging from small businesses to international enterprises.
Rob came to CIS after spending 18 years at Novell, where he helped found and later led their consulting program in New York. He was one of the earliest adopters of Novell's Identity Management technologies including DirXML and iChain, and their current incarnations, Identity Manager and Access Manager. Some of the largest and most complex of these IAM solutions were architected by Rob.
Rob and the other members of his SIEM/IAM practice are thought leaders in the IAM space. Solutions developed at CIS led to a concept of "continuous compliance". The project which implemented this approach reduced PCI audit exceptions at a New York telecommunications provider from hundreds to a single one - and that remaining one was simply that there were no exceptions left to audit.
Most recently, CIS developed a methodology called "LiQuiDSOAP™" which is intended to provide a more re-usable framework for the integration of different web service applications, facilitating a greater convergence of identity between internal and cloud hosted applications.
Rob has donated custom software tools, written Novell Application Notes, and presented at Novell's BrainShare conferences in Utah, Europe and Australia. He attended the Rochester Institute of Technology for Computer Science, and brings software development methodologies and acumen to the rapid delivery of Identity Management solutions. Rob joined CIS in 2004.
Mr. James Walsh - Member and CTO
Mr. Walsh is CIS' lead engineer and system architect. He began his career in 1983 with the US Army as a computer operations specialist and has experience with Microsoft, Citrix, Cisco, WatchGuard, Linux and Novell technologies. Mr. Walsh has been the lead engineer on some of the largest NetWare and Microsoft upgrade projects at numerous Fortune 500 companies including BASF Corporation, Prudential Insurance, Credit Suisse First Boston, and Salomon Brothers. His work has been featured in some of the most prestigious technical magazines in the world, including Computer Reseller News (CRN), Information Week, Information World, and ServerWorld.
Geoffrey Carman - Identity Management Subject Matter Expert
Geoffrey is world renowned for his superior knowledge and experience, and is a true global thought-leader in Identity and Access Management concepts. He also wrote the book on the concept. Literally.
Geoffrey has spent significant personal time developing a support community and knowledge base for the Novell/NetIQ Identity suite, and Identity Management concepts in general. He is the author of over 350 articles on topics spanning the IDM world. This work places him as the leading contributor to Novell's Cool Solutions support forum, almost by an order of magnitude. Since 2008, Geoffrey has been one of 27 Novell Knowledge Partners (1 of 3 on the CIS Identity team!), acting as a volunteer supporting a number of products in the Novell forum.
As a member of the Novell Technology Transfer Partnership (NovTTP), a Novell and Eductional (K-12 and Higher Ed) group, he has participated in the online fora, as well as attending the annual conference and presenting sessions. Geoffrey regularly presents at Novell's BrainShare conference when it is held.
Geoffrey would like to challenge you to a triathlon.
Mr. Marc Rosenthal - Practice Director: Engineering
Combining a nuanced approach to design and management with remarkably deep capability across varied technologies, Marc is uniquely skilled to lead the CIS "Engineering" practice. Marc acts as both the team lead and Senior Solutions Architect, and possesses over 25 years of professional experience in the Information Technology field. Throughout his tenure with CIS, Marc has successfully designed and delivered diverse technology projects across all vertical markets. His team handles every aspect of the traditional client/server space, as well as technologies to enable remote access, desktop/workstation/mobile management, security and federation, directory services, and much more. Before CIS, Marc managed the PC Network Systems team at Time Warner Cable for over a decade and was one of the key designers their next generation call center systems.
Marc possesses a tremendously diverse skill-set, with specialization in: Systems Architecture and Design, Operating System upgrades and migrations, Email system upgrades and migrations, Server and Desktop Virtualization, Identity and Access Management, Resource Management, Security Log Management, Hardware Design and implementation, Storage Area Networks, and Virus prevention and removal. Marc is a Subject Matter Expert in technologies including: Microsoft (Active Directory, Server, SQL, Systems Center Operations Manager, DFS, WSUS, all versions of Windows, and Exchange), VMware, Citrix, Linux, OES2, Novell Netware, Quest migration products, OSX, EqualLogic, EMC Clarion, Netapp, GroupWise, ZenWorks Configuration Manager, Novell Access Manager, LDAP, eDirectory, DNS, DHCP, Remote Desktop Services, Commvault, Backup Exec, Arcserve, Networker, Sentinel, Avocent, HP, Dell, and IBM.
Mr. Ryland Marshall - Practice Director: Unified Communications
Ryland is one of the foremost experts in ShoreTel telephony, he joined CIS in 2006 and currently runs the Voice over IP and Unified Communications practice. Ryland’s expertise includes design and implementation of complex IP telephony systems, Cisco networking, Sonicwall firewalls, HP networking, and much more.
Whether he is working with clients designing IP phone systems for thousands of users, or handling an escalation from the telephony support desk, Ryland brings a spirit of both enjoyment and expertise to every engagement.
In his spare time, Ryland enjoys assembling 12,999 pieces of 13,000 piece jigsaw puzzles, then looking under his couch...
Mr. Nick Seal - Practice Director: Managed Services
The lynchpin of CIS’ Managed Services delivery, Nick has been with the company since 2008. Before he was 18 Nick held an MCSE and CCNA, in addition to attaining his Associates Degree. After graduating from the University of Washington, Nick has held certifications with the American Management Association, Microsoft, Cisco, SonicWall, ShoreTel, HP, Adtran, and CompTIA.
Nick possesses numerous years of experience providing high-end implementation and support services to hundreds of clients of all shapes and sizes. The CIS Managed Services and Remote Help Desk operations report directly to Nick, who personally had a hand in crafting CIS' Service Level Agreements and support offering. Always hungry to tackle something new, Nick enjoys embracing emerging technologies and processes, striving to find the "next big thing" that will help clients be successful in their businesses.
And, somewhere in all that, Nick finds time to enjoy photography.